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Warranty Policy
Warranty Period
Standard products manufactured by CTS are covered by 2 to 5 years global warranty from the date of shipped. All non-CTS products will be covered by the original manufacturers’ warranty and the time period shall not exceed 1 year of coverage through CTS.
Warranty period | Product Series |
One year | SFP, power supply, and other accessories |
Two years | FOS/ESW/EPS/HES/HET/VRG/FWR/PCT/CCT/WPC/WAC/WPS/WAS |
Three years | CVT/MCT/SRC |
Five years | IPC/IAC/IPS/IES |
Standard Warranty
Within the stated warranty term CTS assumes responsibility for all material or workmanship defects of the items manufacture or supplier by CTS, except defects caused by:
- Natural disaster, lightning strike, over voltage, electric power of an electromagnetic field;
- Removal or alternation of product or part identification labels
- Unauthorized repairs
- Improper use of the items(contrary to the stated purpose and scope of use described in the product documentation);
Other products and accessories not manufactured by CTS are limited to the warranty provided by the original manufacturer.