Warranty Policy
Warranty Period
Standard Warranty
Warranty period | Product Series |
One year | SFP, power supply, and other accessories |
Two years | XFS/FOS/ESW/SWH/EPS/HES/FTC/HMC/MWR |
Three years | CVT/MCT/PCM/CPC/SRC/SRS |
Five years | IPC/IAC/IPS/IES |
Within the stated warranty term CTS assumes responsibility for all material or workmanship defects of the items manufacture or supplier by CTS, except defects caused by:
- Natural disaster, lightning strike, over voltage, electric power of an electromagnetic field;
- Removal or alternation of product or part identification labels
- Unauthorized repairs
- Improper use of the items(contrary to the stated purpose and scope of use described in the product documentation);
Other products and accessories not manufactured by CTS are limited to the warranty provided by the original manufacturer.
Within the stated warranty term CTS assumes responsibility for all material or workmanship defects of the items manufacture or supplier by CTS, except defects caused by:
- Natural disaster, lightning strike, over voltage, electric power of an electromagnetic field;
- Removal or alternation of product or part identification labels
- Unauthorized repairs
- Improper use of the items(contrary to the stated purpose and scope of use described in the product documentation);
Other products and accessories not manufactured by CTS are limited to the warranty provided by the original manufacturer.
Post-Warranty Repairs
Warranty after Repair
Repaired or replacement parts are covered by a warranty of 6 months from the date of shipment after repair, or for the remainder of the original product warranty, whichever period is longer.